Shipping policy

Order Processing

Orders are processed within 1–2 business days after payment is received.
When your order is shipped, you will receive an email with your tracking number and a link to monitor delivery progress.

Shipping Rates & Delivery Times

Shipping charges are calculated and displayed at checkout before payment.

Estimated delivery times vary by destination and are shown during checkout.

Shipping Destination

We currently ship within the United States only.
International shipping is not available at this time.

Tracking Your Order

Once your package has been dispatched, you will receive a tracking number via email.
Please allow up to 48 hours for tracking information to update after dispatch.

Delivery Issues / Lost Packages

If your order does not arrive within the expected timeframe or tracking shows an issue, please contact us immediately so we can assist.

We will work directly with the carrier to investigate any delayed, lost, or damaged shipments.

While carriers are responsible for the final delivery, we will help facilitate the resolution process and keep you updated.

Warranty Returns Shipping

If an item is confirmed to be defective under warranty, we will cover reasonable return shipping costs or reimburse return postage.

If a product is returned and found to be functional (e.g., flat battery, incorrect use), return shipping costs may be the customer’s responsibility.